Yes! With a subscription to a plan that supports HIPAA, you can turn on the claims processing feature by following a few steps in your account!

Here is a helpful overview of the claims process within Doulado! We’ve created some articles to show you how to create and submit a claim in Doulado, how to track a claim’s status, manage payments, and common error support. Please note: There are small additional fees with each claim related feature: per claim submitted, ERA transferred, and eligibility verification completed within Doulado.

We can offer some initial guidance on getting started sending claims through Doulado, but we do not currently have dedicated claims support specialists on our team to offer continuous managed billing. You are welcome to find your own biller, and add them to your team for additional support if that would be helpful for your business! Reach out to support@doulado.co with any more claims questions!