Our Story
Doulado was founded on the belief that a human's wellbeing should be at the top of the priority list, whether it's the beginning of life or the end of life. We saw the impact doulas were making in improving maternal health outcomes, advocating for equitable minority care and supporting people through life’s transitions. For decades, doulas have been piecing together tech stacks made for other industries to run their businesses and take care of clients. We saw the need to create Doulado, one of the first apps designed to meet the unique caregiving needs of doulas.
Our Promise
We offer simplicity
Healthcare tech is a rapidly growing industry, however, most doulas are currently piecing together tech stacks with extraneous features. Doulado is focused on simplifying the unique business needs of doulas. Every feature has been designed around a doula's day-to-day life. We keep the tech simple so you can focus on client care.
We're centered around your needs and value feedback
We rely on doulas actively working in birth work and end-of-life care to tell us exactly what they need in a business management tool. We are a company who values an openness to learn and regularly ask our customers for feedback. We promise to really listen to your needs and reiterate our product to solve your pain points.
We value humans before profit
We are passionate about expanding access to doulas. Doulas provide critical advocacy and support for those at risk of bias and discrimination and can significantly improve maternal health outcomes. We aim to remove the barriers doulas can face to start and run their business. We partner with organizations to provide sliding scale pricing for doulas who graduate from non-profit programs or have unique needs and challenges.
We bring you back to the heart of doula work
Our software is built to take the workload off of doulas who are already serving our communities so tirelessly. Our goal is to provide better note-taking, better templates, and better client needs recall so doulas can build trust and connection. We'll know we've hit the mark when your business runs smoothly in the background and you can focus on the heart of doula work - taking care of people and their needs.
How we’re building Doulado just for you
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December 2022
Customizable Documentation
Upload an editable document (or build one right in our document builder). Add your own logo, customize the fonts, and add your own form fields so you can collect signatures and information. Now you can send your docs directly to your clients with a single button click.
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July 2022
Payment processing
Process payments directly in Doulado, without any extra fees!
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July 2022
Team sharing abilities
Most CRMs don’t let doulas seamlessly share individual clients with backup doulas; Doulado solves this by allowing doulas to share a groups of clients or individual client with a team of doulas or individual doulas.
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November 2022
Solo & Team plans
Doulado launches our first two plans at beta pricing: Solo plans for single-person practices that offer unlimited clients and unlimited client-sharing and Team plans for unlimited clients and doulas.
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December 2022
Messaging & client portals
Doulas talked about needing to have everything in one place, so we created a secure messaging feature to allow doulas to talk to clients right inside of Doulado
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March 2023
Lead forms
Now, collect a potential client’s information seamlessly using Doulado lead forms. Embed the form right into your website or grab the direct link with one click from your profile.
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March 2023
Board of Directors is complete
We added the final member to our board of directors (many of whom we’ve been working with 1:1 since 2022) and met for the first time as a group.
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June 2023
HIPPA
A HIPAA-compliant plan that makes it easy to submit to insurance and partner with nonprofits and community health organizations.
Our Founders
Doulado was founded in 2022 by Mary Beth Johnson, a mother, writer and abuse victim advocate, and Jayse Brock, an entrepreneur, SaaS builder and investor. Based in Greenville, SC and longtime friends Jayse and Mary Beth are both passionate about building companies that sustainably support small businesses.
Our Advisors
Anna Adams
International Life Doula Movement
International Doula Life Movement founder, End-Of-Life Doula Certification Instructor, Certified End-of-Life Doula
Birdie Franklin
Austin native, yoga teacher, and full spectrum doula. While actively participating in GALS and the Amala Foundation; Bird Baby was created.
Desi K Robinson
Desi K. Robinson is a health + lifestyle journalist, TV commentator, adjunct professor, birth/postpartum doula, diva farmer and urban belle using media as a lens where pop culture meets public health. From consumption of food to consumption of media images, her media and wellness projects explore the intersections of social justice, culture, race, gender, politics, food justice and the environment.
Kim Borchet
Co-founder Austin Doula Care, DTI Certified Birth Doula and Certified Childbirth Mentor with Birthing from Within, Cofounder The Austin Doula Mentorship Program
Felicia Turner-Walton
Certified Grief Support Specialist and Doula, CEO and Founder of Healing Our Hearts Foundation